Frequently Asked Questions


What is the standard turnaround time for apparel orders?

Screen Print – 10-14 Business Days
Embroidery – 10-14 Business Days
Waterbase Transfers – 7-10 Business Days
Digital Printing – 7-10 Business Days
Samples – 3-5 Days / Please add additional time for finishing services and washes.

Can I rush my order?

We may have rush options available based on the number of business days given to produce as well as the size of the order. Please contact your rep for exact rush options and availability.

Can I print just one shirt?

Yes. Anything under our minimum 50 pcs are considered samples and are priced accordingly.

Can I supply my own blank garments or fabric for printing?

Yes absolutely, please note that if you provide your own garments we would need an extra 5-10% extra to be sent to account for any damages, inconsistencies, and testing.

What If I receive more or less than I ordered?

We do have a industry standard of 5% +/- on any order for damages, inconsistencies etc… These are items printed by humans and we are bound to mistakes. We try our best to get you exactly what you ordered how ever if you need an exact quantity of items we would recommend ordering a slight percentage over. This does not include back-ordered or out of stock items from the distributor. We will take all measures to inform you of these types of discrepancies early on.


Are shipping fees additional?

Many companies offer “Free Shipping.” and these prices are hidden within their provided prices. We offer shipping as an a la carte option so you can get the best possible pricing. You may also provide your own UPS shipping account info and we will be happy to set up the shipment for you.

Can you ship my order without payment?

We would need a Purchase Order as well as a credit application filled out with factor approval in order to provide terms.

Can you guarantee the arrival of my order by a certain day via UPS?

UPS is extremely reliable; however shipments are subject to weather delays and occasional delays which are outside of our control. The best thing to do is pad your delivery time just in case there is an issue with a shipping service. While uncommon it is best to be safe!

Can you Blind Ship to my clients and retailers?

Yes, please let your rep know at the beginning of the order that you would like these blind shipped and we will have these shipped with your name on it.

Do you offer fulfillment services for single piece orders?

At the moment we offer bulk fulfillment for pre-sale models and do not offer print on demand services. Essentially we will produce in bulk and individually fulfill all of your orders to your customers door.

Terms+ Conditions


There is a $250 cancelled set up fee for any changes made to an order after work has been done. IE: once a machine is setup and buyer requests to stop production, there is a $250 cancellation fee to cover for the time spent mixing inks, preparing machines and garments, as well as setting up machines.


We accept payments via company check, all major credit cards and ACH bank transfers. We are now accepting cryptocurrencies as well through coinbase commerce. We support Bitcoin, Ethereum, Bitcoin Cash, USD Coin, and DAI. We do require a 50% deposit at the beginning of the order and the remaining 50% balance upon completion. Net terms are available upon request and factor approval.

Out of stock + back ordered items

It is unfortunate, but sometimes our vendors will run out of particular styles or colors. If this happens we can offer a variety of possible substitute products from other vendors, or you can choose to wait until the items are back in stock. For more information on inventory of a particular style call (323) 261-8700 or email [email protected]


We don’t assume responsibility for copyrighted designs sent to us for printing. By submitting a design, you warrant that you’re authorized to manufacture products with that design. If you have obtained the right to print copyrighted images, scan the documentation and send us a copy at [email protected]

Damages / Defective / Lost Packages

Any claims must be submitted within 5 days after the product is received.

Printing Comparison



FabricsView Fabric + Ink ChartAnyRecommend 100% Cotton For Best ResultsAny
Minimums25 - 100 pieces depending on # of colors5 pcs12 Per Artwork25 pcs per artwork
Photo QualityA- to C+ depending on imageA+A+N/A
Set Up Fee'sPer ColorFreeFreeIncluded
Large VolumePrice Lowers SignificantlyPrice LowersPrice Remains Same after 1k unitsSmall drop in pricing as quantities increase
Low VolumeExpensive Initial Set Up CostsEasy/No Set Up Fee PricingEasy/No Set Up Fee PricingHigher per unit price at low volume
Specialty InksYesNoNo3D Puff & Metallic Threads
Eco-Friendly InksYesYesYesN/A
Black InkMost Rich & Dark Blank PrintsJet Black/100% Black AvailableBlack Prints Max Out At 90% VibrancyN/A
Pantone MatchingYesYesNoN/A
Color VibrancyBestAmazing Results on Any FabricBest on 100% CottonVibrant
WashA+A+A- / B+ Depending on Fabric BlendA+
Fabrics + Screen Printing Inks
90% Cotton
10% Poly
50% Cotton
50% Poly
95% Poly
5% Spandex
w/ Base
w/o Base
Oil Based
w/ Base
Oil Based
w/o Base
High Density
Screen Printing

What inks do you offer for Screen Printing?

We offer a wide range and selection of various screen printing inks including eco-friendly and phtalate free inks. A full list can be found on our specialty screen printing inks page.

What is Discharge Printing?

This printing special effect is simplistic, yet highly artistic. By printing discharge agents onto 100% cotton garments and adding heat, a chemical reaction is used to remove the existing dye from your garments. The result is a graphic area that is entirely void of any ink left on the garment. Due to the nature of this process, some variation in the color of your final print should be expected by you or your client. Some colors react to this process better than others. We can print any color through this process, though the results may vary as far as the brightness.

What is a Natural Discharge effect?

This is when we do not add a color to the discharge print and we create an off-white or bleached-out natural color. If a specific shade of off-white is required for your project, please choose let us know and we will match the color of your print file to the closest available ink. We can also offer a sample of the natural discharge on your garments if you are interested in seeing the result, though some variation may occur from garment to garment.

What are High Density Inks used for?

High Density Inks are available in any color in the Pantone Matching System solid color guides. If you do not have a PMS color guide, we can match your files to the closest available swatch. This effect is limited to one ink per garment and cannot be combined with Hybrid, Foil or Discharge Ink due to the heat required to achieve each of these processes. High Density Inks cannot be used for halftone images or graphics with fine detail. They work best with solid, bold graphic areas such as text or symbols.

How many ink colors will I need to print to reproduce my image?

For an accurate color count send full size, high resolution graphics to [email protected] Please include a note about what color shirt your graphics will be printed on, the fabric blend, and the ink type that you would like, as this may affect the way that your image is produced. When possible let us know your total quantity and size break down. This will help us make recommendations about max print size and help us gather details needed to provide you with an accurate estimate on your project.

Direct To Garment

What is DTG / Direct To Garment?

Direct to garment printing, also known as DTG printing, digital direct to garment printing, digital apparel printing, and inkjet to garment printing, is a process of printing on textiles and garments using specialized or modified inkjet technology.

DTG provides a vibrant colorful soft feel print. DTG prints are perfect for small jobs that may require full color printing because they do not require multiple color screens or setups.

Which fabrics are best for DTG?

DTG printing is intended to be completed on 100% cotton garments. If you are providing garments that are not 100% cotton, DTLA Print is in no way responsible (no refunds or reprints) for pre or post production errors such as garment reactions to pre -treatment or heavy fading after multiple washes.

If you choose to use self-supplied garments, we highly recommend completing a sample product before approving an order.

DTG items are pre-treated with a chemical that may cause reactions on certain fabrics. There is a 2-5% expected fade rate after first couple of washes.

Our standard DTG printing process is best suited for garments that are 100% cotton – if you’re looking for the most opaque result, 100% cotton is your best bet. This fabric generally has a better result due to its tight weave.

However, there are exceptions to this. If a cotton is too thick, it can absorb the ink and result in a more faded look (for example, the Gildan 2000 is a thicker cotton).

We also offer printing on tri-blends and poly blends. Due to the looser weave and combination of fabrics, these garments will have a faded/vintage outcome with DTG printing. This is a pretty cool effect, but may not be ideal for you if you want a more opaque outcome.

What should my file look like for DTG?

All files must have a transparent background – no printer will print transparent colors. This is because all inks/dyes are concentrated pigments and not diluted pigments.

Should I save my file in RGB or CMYK?

Colors can look different in real life

There aren’t many things our incredible DTG process cannot achieve! However, when choosing the colors for your artwork, it’s important to note that they may look different on a real product than what you see on your computer monitor. Even if you have calibrated your monitor to a specific color profile, there are various factors that influence the final appearance of colors on a printed product. Because of this, we can’t guarantee color accuracy 100%.

Our printers will convert your submitted print file from RGB to CMYK color space. This color conversion process changes the color gamut, or range of colors that can be expressed. You must be very cautious when using bright neon and pastel RGB values in your print files. Some examples include hot pinks, lime greens, construction orange, highlighter yellow, easter egg shades, etc. You should also consider other factors like fabric material, garment color, and whether your print will require a white under base layer when choosing colors.

If color accuracy is important to you, we suggest ordering our pre-made color swatches on a sample product. You can use those swatches to decide which RGB values best compare to the desired results when printed on a physical product.

How should I wash my printed garments?

The DTG ink in this process is different from the ink screenprinters use. Keep in mind that the original manufacturer’s care instructions don’t take into consideration the DTG printing process.

Be wary of washing and drying on a high setting, especially when the garment is 100% cotton. High temperature washes can fade and crack the print, and high temperature dryer settings can shrink the garment, as well as damage the print.

In order for you to prolong the life of your custom print, we suggest following the care instructions below:

Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.

We do have shirts that come pre-shrunk to help avoid shrinking issues. The following models come pre-shrunk: Alternative 1070, Alternative 1072, American Apparel 5454, American Apparel 5495, American Apparel 5398, Anvil 980, Anvil 391, Anvil 982, Anvil 986, Anvil 990B, Gildan 2000, Gildan 2400, Gildan 2000L, and Hanes 5180.

You can also view garment information like this on the product page for the item.

Finishing Services

Can you fold & bag my items for me?

Yes, we offer clear 2 mil thick clear polybags. Final finished pieces measure 9″x12″ for standard apparel packaged inside. Fleece items and specialty apparel may vary.

Do you guys print inside neck labels?

Yes, our standard inside neck labels can be printed in any color. This is a great way to promote your brand by including website info as well as other valuable information such as size, material content, and care instructions. We would need one artwork per size.

Can you apply a size sticker / SKU sticker to my bagged items?

Yes, we can print standard rectangle size stickers to apply to your poly bagged items or you are free to send over your own custom SKU / Size stickers for us to apply for you.

Can you guys make and apply hang tags/labels?

We are able to assist you in creating samples as well as full production units for Hang Tags, size labels, main labels, hem labels, and woven labels. We can also help to sew on the labels on and apply the hang tags for you while we package them.


What file formats / applications are supported?

Screen Printing – 300 DPI resolution in CMYK or Grayscale.

File Formats: JPG / PDF / TIFF / EPS / PSD / AI / PNG

I need help with my artwork, can you help us?

Basic edits and layouts are included in our price and are typical of over 99% of our orders. If you have any doubts or questions just call or email us at [email protected]

Can you change my artwork?

Yes, we can change your artwork. There is a fee that is included for providing this service. For more questions regarding artwork and changes email [email protected]

Can I see a mock up proof of my design prior to making a deposit?

Our representatives will provide a mockup of your design before production begins yet after a deposit has been made. You are able to make any changes to placement and location at this time.

How many colors can you print?

Screen print 15″x18″ – 8 colors
Screen print jumbo 17″x26″ – 6 colors max
Screen print all over 30″x34″ – 1 color max on finished garments & 4 colors max on cut panels
Sublimation – unlimited number of colors

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Interested in Samples?

Blank Samples

Select the color & size you would like to receive the sample in and choose Blank Samples as the decoration method

Decorated Samples:

Process your order and save it, to review with a rep that can provide samples.

With full production order

We can produce you a sample of each design for free or a small fee with a placed production order depending on the locations, design, and number of units. Your account rep will confirm the cost to produce. (Additional time required)

Prior to placing a production order

We can produce a fully decorated sample prior to placing a production order. This method tends to cost a lot more initially since all of the preparation and set up work would be the same whether we are producing 1 piece or 10,000 pieces. We would be able to refund or credit you all or a portion of your sample costs depending on the final production quantities to follow.

photo screen printing
Crack Ink Specialty Order Off-Site
Available in both water based and discharge inks. The ink actually cracks in pieces the way you want it to so no two pieces will be alike. Great for vintage washed out looks while still brand new. This is custom silk screen printing at its best.
spot color screen printing
Burn Out Specialty Order Off-Site
Burnout is a special screen printing process we use to removes the cotton fibers from a shirt, leaving only the polyester intact. It’s perfect if you want to give your T-shirt designs that really cool see-through look.
photo screen printing
Well known for their soft feel and vibrant colors they produce when printed onto t-shirts and other textiles. When printed water based inks leave no hand feel behind so you can feel the fibers of the garment.
spot color screen printing
Silk screen t-shirt printing with plastisol is the oldest and most commonly used ink across the market to screen print your custom t shirts. The misconception how ever is that all inks are the same.
photo screen printing
Eco friendly inks + screen prints are the true green alternative to screen printing. These inks replace traditional harmful inks and are 100% PVC and phthalate free.
spot color screen printing
Mostly used for athletic/activewear fabrics such as nylons, spandex, polyesters, rayons, lycra, that have a lot of stretch but can also be screen printed on other blends for different textures. These inks will make your prints stretch with the fabric and do not create cracks or creases when stretched. These should be printed on all sports jerseys, yoga apparel, athletic uniforms, and activewear.
photo screen printing
3M Reflective
We offer the 3M reflective ink prints as well as a standard reflective print that come in either a water-based (eco-friendly) or plastisol-based ink with the unique ability to reflect once a light source is aimed at the print. Popular uses for this new ink includes police departments, fire departments, E.M.S., and other safety professions. Has recently become extremely popular in the skate, surf, urban, and street apparel industries.
spot color screen printing
Inks that expands and rises when heated, giving a three dimensional look with a raised feel. Any Los Angeles t-shirt printer can buy inks and print them, but the real beauty and art of screen printing on t-shirts comes when you can mix inks correctly and accurately. Controlling how the puff inks actually puff is one example.
spot color screen printing
High DensitySpecialty Order Off-Site
Perfect for creating custom silk screened T-shirts right here in Los Angeles. High Density inks can be matched to any color and rises in the drying process to create a 3D look. Inks can be raised to your desired height or width and can be printed with other high density inks of different sizes.
spot color screen printing
FlockingSpecialty Order Off-Site
Flocking screen printing can add a new dimension to your materials. Tiny particles of fiber are applied to a material with an adhesive, adding a suede-like or velvet texture to the surface. We color the fiber according to your designs, and you end up with products that stand out from the rest.
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